Shipping policy

FREIGHT & SHIPPING CHARGE POLICY

All items sold by The Tile Life have a set shipping charge based on items weight. Most items ordered from The Tile Life are shipped via UPS and being shipped to the 48 Contiguous/Continental United States only.

PLEASE NOTE, WE DO NOT ACCEPT RETURNS OF SAMPLES. IF YOU WOULD LIKE TO PURCHASE CASES AND RETURN THE SAMPLE, PLEASE EMAIL US.

Orders will not ship if ordered from Alaska, Hawaii and Puerto Rico.

Standard shipping is 5-7 business days within the Contiguous/Continental U.S for LTLs. Samples and sheets are shipped quicker and have a quicker delivery.

We do combine shipping for multiple items purchased during the same checkout going to the same address. If you buy more items you save.

The Tile Life will NOT ship to PO Boxes and APO Boxes.

The Tile Life will always make every attempt possible to deliver product(s) ordered on time.

The Tile Life bears no responsibility for delays as a result of: weather storms or any other complication caused on behalf of our affiliated shipping carriers.

All freight orders will be shipped to curb side delivery only. Orders which are placed after 3:30 pm EST will ship out the next business day.